Terms of service
Last updated November 10, 2026
These terms apply when you use thomas-ashton.com or buy our products. By using the website or placing an order, you agree to these terms and to our privacy policy. If you do not agree, please do not use the website or place an order.
Who we are
Thomas Ashton sells sleepwear and loungewear online. Our store runs on the Shopify platform. We sell and ship only within the United States, and all prices and payments are in US dollars.
Orders and contracts
When you place an order, you make an offer to buy the products in your cart at the prices shown. We send an email to acknowledge your order. Your order is accepted, and a binding contract is formed, only when we confirm by email that it has shipped. We may decline or cancel an order for reasons that include an item being out of stock, an error in price or product information, suspected fraud, or an address we cannot ship to. If we cancel after you have paid, we refund you in full.
Pricing and stock
Prices and availability may change at any time without notice. If we find an error in the price or description of an item you ordered, we will contact you and let you confirm at the correct price or cancel. Adding an item to your cart does not reserve it.
Payment
We accept the payment methods shown at checkout. By submitting payment you authorize us to charge the full order amount, including applicable taxes and shipping, and confirm that you are authorized to use your payment method.
Delivery and returns
Shipping costs and delivery details are on our shipping page. Returns are covered by our returns policy. Both form part of these terms.
Faulty or incorrect items
If an item arrives faulty, damaged or different from what you ordered, contact support@thomas-ashton.com within 14 days of delivery with your order number and a photo. Where confirmed, we offer a replacement or a full refund, including any shipping you paid. This does not affect your rights under applicable law.
Intellectual property
All content on this website, including text, photography, logos and the Thomas Ashton name, belongs to Thomas Ashton or its licensors. You may view the site for personal, non-commercial shopping. You may not copy or use its content for any other purpose without written permission.
Acceptable use
You agree to use the site lawfully. You will not commit fraud, attempt unauthorized access, interfere with the site, use bots to copy content or prices, or transmit harmful or abusive material.
Liability
To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental or consequential losses. Nothing here removes rights you have as a consumer.
Governing law
These terms are governed by the laws of the State of New York, without regard to conflict of law rules. This does not remove protections available to you under the consumer laws of the state where you live.
Changes to these terms
When we update these terms we revise the date at the top of this page. The terms that apply to your order are the ones in effect when you place it.
Contact information
Store name: Thomas Ashton
Website: thomas-ashton.com
Email: support@thomas-ashton.com
Address: New York, NY, United States
Hours: Monday to Friday, 9:00 AM to 6:00 PM ET. We reply within one business day.