Accessibility
Last updated November 10, 2026
Thomas Ashton is committed to making this site usable by as wide an audience as possible, including people with disabilities.
Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium.
What we have done
- Semantic headings, landmarks and labels for screen readers
- Keyboard access to the cart, menus and product pages
- Alternative text on product photography
- Labeled form fields
- A layout that scales between desktop, tablet and mobile
What we are still working on
Some third-party services, such as payment processors and tracking tools, are partly outside our control. We work with our providers to close gaps as they are identified.
Tell us what is not working
If you meet a barrier on this site, email support@thomas-ashton.com. Describe the page, what you were trying to do, and what went wrong. We aim to acknowledge your message within one business day and resolve the issue within 30 days where reasonably practicable.
Format alternatives
If you need any information on this site in another format, such as large print or plain text, email us and we will arrange it.
Contact information
Store name: Thomas Ashton
Website: thomas-ashton.com
Email: support@thomas-ashton.com
Address: New York, NY, United States
Hours: Monday to Friday, 9:00 AM to 6:00 PM ET. We reply within one business day.